Last updated: March 30, 2026
Atlas Metrics ("we", "us", "our") and our clients use text messaging (SMS/MMS) to communicate with customers regarding service inquiries, appointment scheduling, service updates, and review requests. By opting in to receive text messages, you agree to the following terms.
When you text our business phone number, contact us through our website, or provide your phone number and consent to receive text messages, you may receive automated SMS messages related to:
By texting our business phone number, you consent to receive automated text message replies related to your inquiry. Consent is not a condition of purchase. You may also opt in by:
Verbal Consent Script:
When collecting consent over the phone, our team uses the following language:
"Is it okay if we send you text message updates about your appointment and service? Standard message and data rates may apply. You can reply STOP at any time to opt out. Our full SMS terms are available at atlasmetrics.ca/sms-terms.html."
Message frequency varies based on your interactions with us. Typical message types and frequency:
You can opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will receive a single confirmation message and no further texts will be sent. You may opt back in at any time by texting us again or contacting us at hello@atlasmetrics.ca.
For assistance with our text messaging service, reply HELP to any message, or contact us:
Message and data rates may apply depending on your mobile carrier and plan. Atlas Metrics is not responsible for any charges incurred from your mobile carrier for sending or receiving text messages.
Our SMS service is available on all major US and Canadian carriers. Carriers are not liable for delayed or undelivered messages.
Your phone number and message data are handled in accordance with our Privacy Policy. We do not sell, rent, or share your phone number or message content with third parties for marketing purposes. Phone numbers are stored securely in our CRM system (GoHighLevel) and used solely for the purposes described in this document.
Some text message replies are generated by an AI assistant trained on business-specific information. AI responses are designed to be helpful and accurate but may not cover all situations. For complex inquiries, our AI will connect you with a human team member.
For questions about these SMS terms:
Atlas Metrics
Email: hello@atlasmetrics.ca
Website: atlasmetrics.ca
London, Ontario, Canada
See also: Terms of Service | Privacy Policy