Call the number below and hear exactly what your patients will hear. No demo booking, no waiting room.
Watch a recorded ICBC patient intake call. The AI captures the claim number, screens for red flags, and books the appointment.
This is a real production AI receptionist running for a fictional multi-disciplinary clinic. Every line is HPOA-compliant.
"Hello, you've reached Westside Wellness. You're speaking with our virtual receptionist. Are you calling to book a new appointment, or for an existing one?"
"Hi, I was in a car accident yesterday and my insurance is telling me I need to see a physio."
"I'm sorry to hear that. So that's an ICBC claim — we can definitely help. Do you have your claim number handy? It usually starts with a letter and seven digits."
"It's A1234567."
"Got it — A-1-2-3-4-5-6-7. Under the ICBC Recovery Network, you have automatic pre-approval for your first 12 sessions in 12 weeks. I can book you with one of our physiotherapists tomorrow at 9 AM, 11:30, or 2 PM — which works?"
The full call is about 90 seconds. The booking, the consent capture, the calendar invite — all done before you hang up.
"You're speaking with our virtual receptionist." HPOA-compliant disclosure on every call, captured in the recording.
Non-MDs are always introduced with their profession ("one of our physiotherapists," "our chiropractor Dr. Smith, DC"). Never just "Dr."
If a patient asks about something outside scope, the AI routes to a human or refers out. Never gives clinical advice.
Every call is transcribed and stored with consent. Retention follows your college's bylaw for clinical records.
Verbal consent for treatment, recording, and billing is captured at the right moment in the call and logged.
The AI never quotes patient reviews or testimonials, even if the caller asks for them. HPOA bans it; we built it in.
We can build this for your practice in 14 days. Fixed price, money-back if we miss the deadline.