Privacy policy

Last updated: 23 August 2026

Atlas Metrics (“we”, “us”) is a general partnership registered in British Columbia providing AI consulting to professional-services firms in Canada. This policy explains what personal information we collect and what we do with it, under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

1. What we collect

• What you send us. Your name, email address, firm name and whatever you write in the enquiry form on this site, in an email to us, or when booking a call.
• Engagement information. During a project, information about how your firm works — processes, systems, what takes time. Some of this is recorded in working-session recordings, always with consent stated at the start of the session.

What we do not collect. This website sets no tracking cookies, runs no analytics, and embeds no third-party tracking or advertising scripts. We do not log your IP address or browser details when you submit the form.

2. What we use it for

• To reply to your enquiry and to arrange and hold a conversation.
• To deliver an engagement you have signed for, and to produce the reports that engagement includes.

That is the entire list. We do not use it for anything else, and we do not send marketing email to people who have not asked for it.

3. Where information is held

Enquiries reach us by email and are held in Google Workspace, which we use for the firm’s own email. If you book a call, the name, email address and any note you give the booking page go into the same Google Workspace calendar — no separate system, and no third party we have not named here.

Client documents are handled differently, and this is the important part. During an engagement, your files are not copied to us. Work happens inside a Microsoft 365 tenant your own firm owns and controls, through a named account your firm creates for us. You can disable or delete that account at any moment, without notice and without asking us. Session recordings are stored in your environment, not ours — we keep no copy.

Where a platform we work in performs some processing outside Canada, we say so plainly in the engagement documents for that project, along with what it means, before you decide.

4. Who else sees it

We do not sell, rent or trade personal information. It is shared only with:

• Google Workspace — as our email provider.
• Vercel — which hosts this website and runs the small function the enquiry form posts to.
• n8n — the workflow tool we run our own automations on, which is where the enquiry is routed so it reaches the right person. It is our instance, not a service that receives your details for its own purposes.
• Resend — which delivers the enquiry to our inbox where that is how we have it configured instead. It handles the message in transit; it is not a store we keep anything in.
• Legal requirements — where required by Canadian law, or to establish or defend a legal claim.

That is the whole list, and we have gone to some trouble to keep it that short. This site loads no analytics, no tag manager, no advertising pixel, no embedded video, and no third-party fonts — the typefaces are served from this domain rather than from Google, so simply reading this page does not hand your address to anyone but us.

5. How long we keep it

• Enquiries and bookings that do not become engagements: up to twelve months, then deleted.
• Engagement records (our own notes, reports and correspondence): seven years, which reflects normal professional record-keeping.
• Client files: not applicable — we do not hold them. They remain in your environment throughout.

Our duty of confidentiality to a client and to that client’s own clients continues indefinitely, including after an engagement ends.

6. Your rights

Under PIPEDA you may:

• ask what personal information we hold about you, and get a copy;
• ask us to correct anything inaccurate;
• withdraw consent, subject to legal and contractual limits — though this may mean we cannot continue providing a service;
• ask us to delete what we hold;
• complain to the Office of the Privacy Commissioner of Canada.

Email hello@atlasmetrics.ca and we will respond within thirty days.

7. How we protect it

• Encrypted connections (HTTPS/TLS) for this site and for the tools we use.
• Multi-factor authentication on the accounts we work through.
• Named individual accounts — never shared logins — with the minimum access needed, and elevated permissions removed once setup is complete.
• Client information is never entered into an AI tool outside the client’s own environment.

We will not tell you that nothing can ever go wrong; that would not be true of any provider. What we will do is tell you exactly what is protected and what is not, before you decide.

8. Cookies

This site sets no cookies of any kind. There is no analytics, no tracking pixel and no advertising network on it.

Booking a call opens the scheduling page in a new tab rather than embedding it, so that page’s own cookies stay on that page and never load here. Once you are on it, that provider’s privacy terms apply as well as ours.

9. If something goes wrong

If a breach of security safeguards creates a real risk of significant harm, we will report it to the Privacy Commissioner of Canada and notify affected individuals as soon as feasible, and keep a record of the breach, as PIPEDA requires.

10. Commercial email

We comply with Canada’s Anti-Spam Legislation (CASL). We do not run bulk marketing campaigns. Any commercial electronic message we send identifies us, gives our contact information, and can be unsubscribed from.

11. Changes

If this policy changes materially we will update the date at the top and, where an engagement is affected, tell the client directly.

12. Contact

Atlas Metrics — hello@atlasmetrics.ca
Atlas Metrics is a general partnership registered in British Columbia